Archive for March, 2012
In communicating with others, it is important to be clear about stating needs, respecting oneself and maintaining boundaries. This is equally true in business or personal life. However, many people, for cultural, gender or temperament reasons, find assertive communication difficult. Yet, in communication, open lines are crucial to quickly avoid or resolve conflict or issues within the organization.
Organizations that do not foster open and honest communication have difficulty growing and innovating. Employee engagement can suffer when dissenting viewpoints are not heard which can lead to a series of problems like absenteeism and poor performance level.