Any business establishments with well-organized and clearly-defined channels of communication have a higher success rate compared to one without. Hence, organizations having effective and coordinated business communication systems meet their business goals, and their incredibility increases. In a nutshell, the role of a manager becomes elaborate and critical given the labyrinth of communication flows that take place in a business organization.
Typically, a manager works in close coordination with colleagues, seniors, juniors or clients, that is why effective communication skill is one of the major qualities in order to become a successful manager. There are two kinds of communication flow that exist in an organization- external and internal communication. Internal communication refers to the transfer of information, data and messages among employees of an organization whereas external communication is flow of information, data and official correspondences between employees and individuals outside the organization, in other words, the customers and business partners.
Thus, communication plays a critical role in business development, operations and in retaining the client relationships.
In fact, building a good rapport with customers and clients increase the trust and reliability in business relationship, hence and making it a core business strategy will help a company grow immensely. In a way, the role of a manager is all the more important because attaining competitive advantage in formal and non-formal business contexts is directly in his hands. Listed below are some of the key qualities an MBA graduate or a manager must possess in order to perform successfully in any given business environments:
* Must possess excellent communication skills in order to supervise business discussions
* Must master the nuances of business writing in intercultural context
* Carry a strong business command through the use of appropriate body gestures and non-verbal communication cues.
* Know the techniques and the importance of effective business presentations.
* Possess high interpersonal skills, well-versed with corporate etiquettes and work ethics.
The degree of relevance of the skills mentioned above increases as one goes up the ladder-middle level managers of various public, private and MNCs (multinational companies) who are involved in core business operations, people management and business implementations are best complemented with these traits.
IMT Ghaziabad is a leading management institute which is ranked among the top-ten best Indian Business Schools in India, and it recognizes the critical importance of effective business communication in a business organization. According to the visionary and director of IMT group CDL, Dr Sherry, their management students are exposed to overall skill-developments and they are also well-trained in personality traits.
The institute is undergoing expansion of its centers in other parts of India, and currently IMT Hyderabad is the upcoming project besides the already functional IMT Dubai and IMT Nagpur.